FAQs

Our Hotel/Villa transfers start at 7am depending on which Hotel you are staying at. The average pick up time is 7.45 – 8.30am. We arrive back at the Marina at approximately 4.30pm with transfer back to your Hotel/Villa shortly after this. We can shorten the day if you have time constrictions.

Yes. The feedback from our Guests who have been out on our charters with young children has been very positive. Please do consider bringing children (under 3 years old) on the boat as it can be a long day for them, however please talk to us first about this, especially during the monsoon season (May-October) due to the chance of rough seas. We can make suggestions for good destinations to visit should you have very young children traveling with you.

Booking can be made via the website by filling in the booking form (click on the ‘Booking’ icon at the bottom of this page) or by calling our Hotline: +66 81 894 1274

Please note that sometimes emails sent to other email addresses go astray or are undeliverable. We try hard to answer all emails within 24 hours of receiving them (48 hours max). If you have not heard back from us within 48 hours, it is likely that we have not received your email, or that we have sent you one back but it is not in your inbox (Please check your spam/junk folder). If the email is not there please call us directly on +66 81 894 1274. We look forward to hearing from you.

You can pay the deposit for your charter via PAYPAL or bank transfer(+ bank fees). The balance is to be paid in cash on the morning of departure.

If you are already in Phuket and would like to book a charter and do not have access to PAYPAL, we can arrange to pick up a 15,000 Baht cash deposit from you at your Hotel/Villa with the balance to be paid in cash on the morning of departure.

If you have any questions or require more information about our charters please contact us.

If you are wishing to celebrate a special occasion such as an Anniversary, Birthday, or Honeymoon and you have any special requests we would be happy to accommodate these.

If the sea conditions are too dangerous to take the boat out we will cancel the charter. In this case, you will not lose any money if the trip is cancelled due to this. We will try to reschedule you to charter the boat another day when the sea conditions are safer.

Yes, we have comprehensive Insurance with ‘Chartis’ Insurance Company. We also hold a current TAT (Tourism Authority of Thailand) License.

We recommend that you travel light. Treat it like a day at the beach – swim wear (best to wear under the clothes you wear to the Marina as it is more convenient to change at your Hotel than on the boat), sun glasses, sun tan lotion, a hat or a cap, a Hotel or beach towel, camera, cash to pay for the balance of your charter.

Yes, by law we must provide life jackets for our Guests and each boat has a full complement of life jackets.

We also provide good quality and well maintained snorkeling gear which is included in the charter price.

Yes, absolutely! Our Gourmet picnic lunches are prepared freshly on the morning of every charter and we will be happy to cater for your dietary requirements. Please let us know in advance so we can make arrangements.

Alternatively you can choose from the A la Carte menu at the restaurant of your choice.